These Terms & Conditions (“Terms”) govern your use of the website, livestreams, digital content, and services provided by The Broadcast Co Ltd (“we”, “us”, “our”).
By accessing our website or purchasing access to any livestream or digital content, you agree to these Terms.
1. About Us
Legal entity: The Broadcast Co Ltd
Country of operation: New Zealand
Contact email: support@thebroadcastco.co.nz
We provide live and recorded broadcast coverage of events organised and operated by third-party event organisers, promoters, venues, and officials.
2. Website Use
You agree to use our website and services lawfully and must not:
Attempt to gain unauthorised access to any system, stream, or account
Share, resell, rebroadcast, or distribute access without permission
Interfere with, disrupt, or attempt to bypass security or access controls
We reserve the right to suspend or terminate access if misuse, abuse, or unauthorised sharing is detected.
3. Access & Security
Access to livestreams or digital content may be provided via login, link, token, or other access method.
Access is for personal use only
You are responsible for maintaining the confidentiality of access details
Access may be restricted, suspended, or terminated if sharing or misuse is identified
4. Livestream Services
4.1 Nature of the Service
We provide broadcast services only.
We do not organise, manage, control, or operate the events being broadcast.
4.2 Event Schedules & Changes
Event schedules, formats, race orders, qualifying sessions, and content may change at any time due to circumstances beyond our control, including but not limited to:
Technical failures (including timing or scoring systems)
Safety or operational decisions
Weather conditions
Decisions by officials, race control, or organisers
Schedule or format changes do not automatically entitle viewers to a refund, provided a livestream is delivered.
5. Purchases & Pricing
All prices are listed in New Zealand Dollars (NZD) unless stated otherwise and include GST where applicable.
By completing a purchase, you authorise us to charge the payment method provided.
We reserve the right to correct pricing errors or withdraw services where necessary.
6. Refunds & Cancellations
6.1 No Change-of-Mind Refunds
Refunds are not provided for change of mind, including but not limited to:
Inability to watch live or at a later time
Preference for specific races, sessions, or qualifying formats
Personal scheduling conflicts
Dissatisfaction with event outcomes or organiser decisions
6.2 Schedule or Program Changes
Changes to event schedules, formats, or session timing do not constitute a failure of service where a livestream is delivered.
6.3 Major Failure
If there is a major failure of the livestream service within our control (for example, the livestream is not delivered at all), remedies may include a refund, credit, or alternative access, in accordance with the Consumer Guarantees Act 1993.
6.4 Discretionary Remedies
Any refunds or credits provided outside statutory obligations are offered at our discretion and do not create an ongoing obligation or precedent.
7. Technical Limitations
Livestreaming involves inherent technical risks.
We are not responsible for interruptions, delays, or reduced quality caused by:
Viewer internet connectivity or device limitations
Venue or third-party network failures
Power outages
Infrastructure failures beyond our reasonable control
We take reasonable care and skill but do not guarantee uninterrupted or error-free service.
8. Intellectual Property
All video, audio, graphics, and related content are owned by The Broadcast Co Ltd or its licensors.
You must not:
Record, copy, or download the stream
Rebroadcast or redistribute content
Use content for commercial purposes
without our prior written consent.
9. Liability
To the maximum extent permitted by law:
We are not liable for indirect or consequential loss
We are not responsible for actions, decisions, or failures of event organisers or officials
Our total liability is limited to the amount paid for access to the relevant service
Nothing in these Terms excludes rights under New Zealand consumer law.
10. Indemnity
You agree to indemnify and hold harmless The Broadcast Co Ltd from any loss, damage, or expense arising from:
Your misuse of the website or services
Your breach of these Terms
Unauthorised sharing or redistribution of access
11. Privacy
We collect and use personal information in accordance with the Privacy Act 2020.
Personal information is handled in line with our Privacy Policy.
12. Changes to These Terms
We may update these Terms from time to time.
The version in force at the time of purchase applies to that transaction.
13. Governing Law
These Terms are governed by the laws of New Zealand.
Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.
14. Contact
For support or enquiries:
Email: support@thebroadcastco.co.nz